Also they do a demo that consists of slideshows (not a live demo, they don't have a demo account to show you) and then at the end demand $3,999 a year up front with no trial period, no cancellation period and no satisfaction guarantee. Doing a little reading online the BBB has been known to be a 'pay to play' company where they really dont care about the consumer, just lining their pockets.
That 100% ruined it for us, sorry to say. Do you think as a marketing manager I'm technically illiterate? Come on. Pros: Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service.What a priceless tool for small business. I felt that they could have made a sale today if she didn't try and make a sale based on a false possibility such as BirdEye being able to remove Google Reviews you received while on their platform. However during the SignPost demo the representative kept trashing BirdEye and made a comment that other reputation management platforms will take your google and yelp reviews with them when you cancel and when I called her out and asked her how that would even be possible when it's customers using their own accounts to leave reviews she got choked up and suggested we just move on and agree to disagree. Signpost seems like it offers a pretty solid streamlined system for various businesses to capture customer data (quite impressively through various APIs and integrations) and I really did like what I saw in their demo of the interface and also the way they seamlessly follow up with customers. Interesting Service/Unprofessional Salesperson
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